Privacy policy

Last Updated: August 31, 2025

Orevia Fashion operates this shop and this website, including all related information, content, features, tools, products, and services, in order to provide you, as our customer, with a personalized shopping experience (the “Services”). Orevia Fashion is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, or disclose personal data when you visit or use the Website, make a purchase or other transaction using the Services, or otherwise communicate with us.

In the event of a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described in this Privacy Policy.

What Personal Data Do We Collect or Process?

When we use the term “personal data,” we refer to information that identifies you or another person, or that can be directly associated with you. Personal data does not include information that is collected anonymously or has been anonymized in such a way that identification or association with you is no longer possible.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

  • Contact Data including name, mailing address, billing address, shipping address, telephone number, and email address.
  • Financial Data including credit and debit card numbers, financial account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment details.
  • Account Information including username, password, security questions, configurations, and settings.
  • Transaction Information including items you view, add to your cart, place on your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with Us including information you provide when communicating with us, for example when you submit a customer support request.
  • Device Information including details about your device, browser, or network connection, IP address, and other unique identifiers.
  • Usage Information including details about your interaction with the Services, such as how and when you access or browse the Services.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you
    We collect data, among other ways, when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.
  • Automatically through the Services
    We collect data, among other ways, from your device when you use our products or Services, visit our Website, or through the use of cookies and similar technologies.
  • From our service providers
    We collect data, among other ways, when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.
  • From our partners and other third parties

How Do We Use Your Personal Data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

  • Providing, customizing, and improving the Services.
    We use your personal data to provide the Services to you. This includes, among other things, fulfilling our contract with you, processing your payments, fulfilling your orders, storing your configurations and items of interest, sending account‑related notifications, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience (for example, by recommending products based on your purchases). This may also include using your personal data to better tailor and improve the Services.
  • Marketing and advertising.
    We use your personal data for marketing and advertising purposes, such as sending you marketing communications by email, SMS, or mail, and showing you online advertisements for products or services on our Website or on other websites. This may include ads based on items you previously purchased, added to your cart, or other activities related to the Services.
  • Security and fraud prevention.
    We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action against potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for safeguarding your login credentials. We strongly recommend that you do not share your username, password, or other access details with anyone else.
  • Communicating with you.
    We use your personal data to provide customer support and effective Services, respond promptly to your inquiries, and maintain our business relationship with you.
  • Legal purposes.
    We use your personal data to comply with applicable law or respond to lawful processes, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation, or other adversarial proceedings, and to investigate or enforce potential violations of our terms or policies.

How Do We Share Personal Data?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify and service providers that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners that provide marketing services and display advertisements to you. For example, we use Shopify to support personalized advertising with third‑party services based on your online activities across different merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share your information for targeted advertising and marketing based on your online activities across different merchants and websites.
  • With third parties at your request or with your consent, for example to deliver products to you, or when you use social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services in order to provide and improve them. Data you submit to the Services is shared with Shopify as well as with third parties, which may be located in countries other than your country of residence, in order to provide and improve the Services for you.

To protect, expand, and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our shop, with other merchants, and with Shopify. To provide these advanced features, Shopify may use personal data collected from your interactions with our shop, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for such purposes.

For more information about how Shopify uses your personal data and what rights you may have, please refer to the Shopify Consumer Privacy Policy and, depending on your place of residence, you may exercise certain rights regarding your personal data through the Shopify Privacy Portal.


Third‑Party Websites and Links


The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliates or otherwise controlled by us, you should review their privacy and security policies as well as their other terms and conditions. We make no guarantees and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on those websites.
Information you provide in public or semi‑public areas, including information you share on third‑party social networking platforms, may also be viewed by other users of the Services and/or users of those third‑party platforms, without restrictions on its use by us or by third parties. The inclusion of such links does not imply our endorsement of the content of those platforms or their owners or operators, unless expressly stated in the Services.

Children’s Data


The Services are not intended for use by children, and we do not knowingly collect personal data from children who are not of legal age in their country of residence. If you are the parent or guardian of a child who has provided us with personal data, you may contact us using the details below to request deletion of that data. As of the effective date of this Privacy Policy, we are not aware of “sharing” or “selling” personal data of individuals under the age of 16 (as those terms are defined under applicable law)

Security and Retention of Your Data


Please note that no security measures are perfect or impenetrable, and we therefore cannot guarantee “perfect security.” In addition, information you send to us may be exposed to risks during transmission. We recommend that you avoid using insecure channels to transmit sensitive or confidential information to us.
How long we retain your personal data depends on various factors, such as whether we need the data to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the rights listed below with respect to your personal data. These rights are not absolute, may apply only in certain circumstances, and in some cases we may deny your request as permitted by law.

  • Right of Access. You may have the right to request access to the personal data we hold about you.
  • Right to Deletion. You may have the right to request that we delete the personal data we hold about you.
  • Right to Correction. You may have the right to request that we correct inaccurate personal data we hold about you.
  • Right to Data Portability. You may have the right to obtain a copy of the personal data we hold about you and to request that we transfer it to a third party under certain circumstances and subject to certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails. You may opt out of receiving these emails at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non‑promotional emails, such as those relating to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, you may, subject to local law and applicable exceptions, also exercise the following rights:

  • Right to Object and Right to Restrict Processing. You may have the right to request that we stop or restrict the processing of your personal data for certain purposes.
  • Withdrawal of Consent. Where we rely on your consent to process your personal data, you have the right to withdraw that consent. Withdrawing your consent does not affect the lawfulness of processing based on consent before its withdrawal.

You may exercise these rights where indicated in the Services or by contacting us using the details below. For more information about how Shopify uses your personal data and what rights you may have, including rights regarding data processed by Shopify, please visit https://privacy.shopify.com/en.

Exercising these rights will not result in any disadvantage to you. Where permitted or required by law, we may need to verify your identity before processing your requests. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf. Before we accept such a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request promptly as required by applicable law.


Complaints


If you have complaints about how we process your personal data, please contact us using the details below. Depending on your place of residence, you may have the right to appeal our decision by contacting us again using the details below or by filing a complaint with the relevant data protection authority. For the European Economic Area, a list of competent data protection supervisory authorities is available online.

International Transfers


Please note that we may transfer, store, and process your personal data outside the country in which you reside.
If we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the competent authority in the United Kingdom, unless the transfer is to a country that has been formally recognized as providing an adequate level of protection.

Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this Website, update the “Last Updated” date accordingly, and provide any notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by email at support@oreviafashion.com.

For purposes of applicable data protection laws, we are the data controller of your personal data.